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� � ^ � t� �1 � `� X � M U I ��� �%B^yhз�.��jҧ� m���]O�\�ZV� � � � M U I i d - I D c M e m b a n t u m e l i n d u n g i p e n g g u n a d a r i m a l w a r e d a n p e r a n g k a t l u n a k l a i n n y a y a n g m u n g k i n t i d a k d i i n g i n k a n L a y a n a n M i c r o s o f t A n t i m a l w a r e � M e m b a n t u m e l i n d u n g i t e r h a d a p u p a y a p e n y u s u p a n y a n g m e n g i n c a r k e l e m a h a n y a n g d i k e t a h u i d a n b a r u d i t e m u k a n d a l a m p r o t o k o l j a r i n g a n P e m e r i k s a a n J a r i n g a n M i c r o s o f t L M e m a n t a u k e t e r s e d i a a n , k o n d i s i , d a n p e r f o r m a d a r i b e r b a g a i k o m p o n e n k e a m a n a n L a y a n a n I n t i M i c r o s o f t D e f e n d e r 4 L a y a n a n P e n c e g a h a n K e h i l a n g a n D a t a M i c r o s o f t P u r v i e w 4 L a y a n a n P e n c e g a h a n K e h i l a n g a n D a t a M i c r o s o f t P u r v i e w PA A n t i v i r u s M i c r o s o f t D e f e n d e r $ L a y a n a n A n t i v i r u s M i c r o s o f t D e f e n d e r 9 L a y a n a n P e m e r i k s a a n J a r i n g a n A n t i v i r u s M i c r o s o f t D e f e n d e r / D r i v e r M i n i F i l t e r A n t i v i r u s M i c r o s o f t D e f e n d e r Q D r i v e r M i n i - F i l t e r P e r l i n d u n g a n M a l w a r e S e s u a i A k s e s A n t i v i r u s M i c r o s o f t D e f e n d e r PA ? D r i v e r S i s t e m P e m e r i k s a a n J a r i n g a n A n t i v i r u s M i c r o s o f t D e f e n d e r C F i l e t i d a k p e n t i n g y a n g d i g u n a k a n o l e h A n t i v i r u s M i c r o s o f t D e f e n d e r ( D r i v e r B o o t A n t i v i r u s M i c r o s o f t D e f e n d e r ( D r i v e r B o o t A n t i v i r u s M i c r o s o f t D e f e n d e r T i d a k d i k e t a h u i A d w a r e P e r a n g k a t m a t a - m a t a P e n c u r i K a t a S a n d i P e n g u n d u h T r o j a n W o r m B a c k d o o r T r o j a n P e m b a n j i r E m a i l
P e m u t a r N o m o r P e r a n g k a t L u n a k P e m a n t a u P e m o d i f i k a s i B r o w s e r P r o g r a m L e l u c o n P e m b u n d e l P e r a n t i L u n a k P e m b e r i t a h u T r o j a n P e m o d i f i k a s i T a t a a n PA 0 P e r a n g k a t L u n a k Y a n g B e r p o t e n s i T i d a k D i i n g i n k a n E k s p l o i t P r o g r a m B e r b a g i F i l e A l a t P e m b u a t a n P r o g r a m J a h a t " P e r a n g k a t L u n a k K e n d a l i J a r a k J a u h A l a t K e g a g a l a n L a y a n a n T r o j a n P e n j a t u h T r o j a n P e n g i r i m S u r a t M a s s a l T r o j a n P e r a n g k a t L u n a k P e m a n t a u T r o j a n S e r v e r P r o k s i T r o j a n V i r u s D i i z i n k a n B e l u m D i k l a s i f i k a s i k a n P e r i l a k u M e n c u r i g a k a n
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R a n s o m w a r e S P e r u b a h a n s i s t e m t e r d e t e k s i . H a l i n i u m u m n y a t e r j a d i b i l a p e r a n g k a t l u n a k d i i n s t a l . � P r o g r a m y a n g m e n a m p i l k a n i k l a n . M e s k i p u n b e b e r a p a a d w a r e d a p a t b e r m a n f a a t d e n g a n m e n s u b s i d i p r o g r a m a t a u l a y a n a n , p r o g r a m a d w a r e l a i n n y a m u n g k i n m e n a m p i l k a n i k l a n t a n p a p e r s e t u j u a n y a n g m e m a d a i . P r o g r a m y a n g m e n g u m p u l k a n i n f o r m a s i , s e p e r t i s i t u s w e b y a n g d i k u n j u n g i p e n g g u n a , t a n p a p e r s e t u j u a n y a n g m e m a d a i . T i n d a k a n y a n g t i d a k s a h d a p a t t e r m a s u k m e n g i n s t a l t a n p a p e m b e r i t a h u a n p e n t i n g a t a u m e n j a l a n k a n p r o g r a m t a n p a m e t o d e y a n g j e l a s u n t u k m e n o n a k t i f k a n n y a . ? T r o j a n y a n g m e n a n g k a p a t a u m e n g i r i m k a n k a t a s a n d i k e p e n y e r a n g . @ T r o j a n y a n g d i a m - d i a m m e n g i n s t a l p r o g r a m l a i n t a n p a p e r s e t u j u a n . � M e n y e b a r k a n k o d e b e r b a h a y a s e c a r a m a n d i r i y a n g d a p a t s e c a r a o t o m a t i s m e n d i s t r i b u s i k a n d i r i d a r i s a t u k o m p u t e r k e k o m p u t e r l a i n m e l a l u i k o n e k s i j a r i n g a n . [ T r o j a n y a n g d i g u n a k a n u n t u k m e l e w a t i k e b i j a k a n k e a m a n a n a t a u m e n d a p a t k a n a k s e s k e k o m p u t e r . � P r o g r a m y a n g t a m p a k n y a b e r g u n a a t a u t i d a k b e r b a h a y a n a m u n b e r i s i k o d e t e r s e m b u n y i y a n g d i r a n c a n g u n t u k m e n g e k s p l o i t a s i a t a u m e r u s a k s i s t e m y a n g m e n j a l a n k a n n y a . L T r o j a n y a n g d i r a n c a n g u n t u k m e n i m p a k o t a k m a s u k p e n g g u n a e m a i l d e n g a n p e s a n . R T r o j a n y a n g m e n g g u n a k a n m o d e m k o m p u t e r u n t u k m e m b u a t b i a y a t e l e p o n y a n g t i d a k s a h . L P r o g r a m y a n g m e m a n t a u a k t i v i t a s , s e p e r t i p e n e k a n a n t o m b o l a t a u g a m b a r l a y a r . b P r o g r a m y a n g m e n g u b a h p e n g a t u r a n b r o w s e r , s e p e r t i h a l a m a n b e r a n d a , t a n p a p e r s e t u j u a n y a n g m e m a d a i . PA m P r o g r a m y a n g d i r a n c a n g u n t u k m e n g h i b u r a t a u m e n a k u t i p e n g g u n a , s e p e r t i m e n i r u v i r u s t a n p a m e l a k u k a n t i n d a k a n . � P r o g r a m y a n g m e n g i n s t a l p e r a n g k a t l u n a k l a i n y a n g m u n g k i n t i d a k d i i n g i n k a n , s e p e r t i a d w a r e a t a u s p y w a r e . P e r j a n j i a n l i s e n s i p r o g r a m b u n d e l m u n g k i n m e m e r l u k a n k o m p o n e n l a i n i n i a g a r d a p a t b e r f u n g s i . Y T r o j a n y a n g d i g u n a k a n u n t u k m e m b e r i t a h u p e n y e r a n g k e t i k a p e r a n g k a t l u n a k t e l a h d i i n s t a l . @ P r o g r a m y a n g m e n g u b a h p e n g a t u r a n t a n p a p e r s e t u j u a n y a n g m e m a d a i . � P r o g r a m d e n g a n p e r i l a k u y a n g b e r p o t e n s i t i d a k d i i n g i n k a n u n t u k m e n j a d i p e r h a t i a n p e n g g u n a a g a r d i t i n j a u . P e r i l a k u i n i d a p a t m e m e n g a r u h i p e n g a l a m a n p r i v a s i , k e a m a n a n , a t a u k o m p u t a s i p e n g g u n a . 1 P r o g r a m y a n g m e n g e k s p l o i t a s i k e r e n t a n a n k e a m a n a n . ~ P r o g r a m y a n g d i g u n a k a n u n t u k m e n d i s t r i b u s i k a n d a n m e n g u n d u h f i l e , s e r i n g k a l i s e b a g a i b a g i a n d a r i j a r i n g a n p e e r - t o - p e e r ( P 2 P ) . E A l a t y a n g d i g u n a k a n u n t u k m e m b u a t v i r u s , c a c i n g , d a n m a l w a r e l a i n n y a . � P r o g r a m y a n g m e n y e d i a k a n a k s e s k e k o m p u t e r d a r i l o k a s i j a u h . P r o g r a m i n i s e r i n g d i i n s t a l o l e h p e m i l i k a t a u a d m i n i s t r a t o r k o m p u t e r , d a n h a n y a b e r i s i k o j i k a t i d a k t e r d u g a . k A l a t y a n g d a p a t d i s a l a h g u n a k a n o l e h p e n y e r a n g , d a n d a p a t d i g u n a k a n u n t u k m e l e w a t i a t a u m e n u r u n k a n k e a m a n a n . 0 P r o g r a m y a n g m e m b u a t s e r a n g a n K e g a g a l a n L a y a n a n . $ P r o g r a m y a n g d i b u n d e l d e n g a n T r o j a n . . T r o j a n y a n g m e n g i r i m e m a i l d a l a m j u m l a h b e s a r . � T r o j a n y a n g m e r e k a m a k t i v i t a s p e n g g u n a , s e p e r t i p e n e k a n a n t o m b o l . I n f o r m a s i i n i d a p a t d i k i r i m k e p e n y e r a n g m e n g g u n a k a n e m a i l a t a u m e t o d e l a i n . 3 T r o j a n y a n g m e n g i n s t a l s e r v e r p r o k s i p a d a k o m p u t e r . g K o d e b e r b a h a y a y a n g m e n c o b a m e n y e b a r d a r i k o m p u t e r k e k o m p u t e r d e n g a n m e n e m p e l k a n d i r i k e p r o g r a m h o s t . C P r o g r a m y a n g t e l a h d i k l a s i f i k a s i k a n d a n d i i z i n k a n u n t u k d i j a l a n k a n . $ P r o g r a m y a n g b e l u m d i k l a s i f i k a s i k a n . L P r o g r a m i n i m e m b e r i k a n i k l a n y a n g m u n g k i n t i d a k d i i n g i n k a n k e k o m p u t e r A n d a . o P r o g r a m i n i t a m p a k n y a m e r u p a k a n p e r a n g k a t l u n a k p e n g h a p u s a n s p y w a r e , t e t a p i t i d a k m e n g u n g k a p k a n p e r i l a k u i k l a n . ? P r o g r a m i n i m e n a m p i l k a n i k l a n y a n g t e r p i s a h d a r i p r o g r a m i n d u k . % P r o g r a m i n i m e n a m p i l k a n i k l a n s e m b u l . E P r o g r a m i n i m e n a m p i l k a n i k l a n b e r d a s a r k a n k e b i a s a a n P e n j e l a j a h a n w e b . 8 P r o g r a m i n i m e n a m p i l k a n i k l a n y a n g b e r i s i k o n t e n d e w a s a . K P r o g r a m i n i m e n a m p i l k a n i k l a n d a n s e r i n g k a l i d i b u n d e l d e n g a n p r o g r a m l a i n . PA8 P r o g r a m i n i m e n a m p i l k a n i k l a n d a n m u n g k i n s u l i t d i h a p u s . B P r o g r a m i n i m e n a m p i l k a n i k l a n b e r d a s a r k a n k e b i a s a a n P e n c a r i a n w e b . 4 P r o g r a m i n i m e n g i r i m k a n i k l a n d a n m e l a c a k a k t i v i t a s . [ P r o g r a m i n i m e n a m p i l k a n i k l a n d a n d a p a t d i k i r i m m e l a l u i p e n g i n s t a l a n y a n g t i d a k d i i n g i n k a n . D P r o g r a m i n i m e n a m p i l k a n i k l a n d a n b e r j a l a n t a n p a a n t a r m u k a p e n g g u n a . < P r o g r a m i n i m e n a m p i l k a n i k l a n d i d a l a m p e r a n g k a t l u n a k l a i n . : P r o g r a m i n i m e n a m p i l k a n p e s a n p r o d u k y a n g b e r s i f a t m e n i p u . K P r o g r a m i n i m e n a m p i l k a n i k l a n d a n d a p a t m e n g i n s t a l p e r a n g k a t l u n a k l a i n n y a . 8 P r o g r a m i n i d i g u n a k a n u n t u k m e l e w a t i k e b i j a k a n k e a m a n a n . T P r o g r a m i n i m e n g u b a h b e r b a g a i p e n g a t u r a n b r o w s e r W e b t a n p a p e r s e t u j u a n y a n g m e m a d a i . - P r o g r a m i n i m e n g u b a h h a l a m a n b e r a n d a d e f a u l t . 7 P r o g r a m i n i m e n g u b a h m e s i n p e n c a r i a n d e f a u l t d a n l a m a n . T P r o g r a m i n i m e n g u b a h m e s i n p e n c a r i a n d e f a u l t , l a m a n , d a n p e n g a t u r a n b r o w s e r l a i n n y a . - P r o g r a m i n i m e n g a l i h k a n a k s e s k e H a l a m a n w e b . > P r o g r a m i n i m e n g u b a h p e n g a t u r a n b r o w s e r d a n m e n a m p i l k a n i k l a n . , P r o g r a m i n i m e m o d i f i k a s i k o n t e n H a l a m a n w e b . PA( P r o g r a m i n i m e n g u b a h t a u t a n H a l a m a n w e b . 0 P r o g r a m i n i m e n a m b a h k a n t a u t a n k e k o n t e n d e w a s a . j P r o g r a m i n i m e n a m b a h k a n t o o l b a r b r o w s e r d a n m u n g k i n d i k i r i m k a n m e l a l u i p e n g i n s t a l a n y a n g t i d a k d i i n g i n k a n . E P r o g r a m i n i m e n a m b a h k a n b i l a h s i s i k e b r o w s e r y a n g m e n a m p i l k a n i k l a n . & P r o g r a m i n i m e n a m p i l k a n k o n t e n d e w a s a . ( P r o g r a m i n i m e n g u b a h m e s i n c a r i d e f a u l t . U P r o g r a m i n i m e n g u b a h p e n g a t u r a n b r o w s e r d a n s e r i n g k a l i d i b u n d e l d e n g a n p r o g r a m l a i n . A P r o g r a m i n i m e m a n g g i l n o m o r b e r b a y a r u n t u k m e m b u a t b i a y a t e l e p o n . N P r o g r a m i n i m e m a n g g i l n o m o r b e r b a y a r u n t u k m e n d a p a t k a n a k s e s k e k o n t e n d e w a s a . O P r o g r a m i n i m e m a n g g i l n o m o r b e r b a y a r d a n m e n g i r i m k a n i k l a n u n t u k k o n t e n d e w a s a . G P r o g r a m i n i d a p a t d i g u n a k a n u n t u k m e l a k u k a n p e n o l a k a n s e r a n g a n l a y a n a n . < P r o g r a m i n i m e n i m p a k o t a k m a s u k p e n g g u n a d e n g a n p e s a n e m a i l . PA - P r o g r a m i n i m e m a n f a a t k a n k e r e n t a n a n k e a m a n a n . @ P r o g r a m i n i m e m p e r b o l e h k a n p e n g g u n a m e n g u n d u h a t a u b e r b a g i f i l e . ; P r o g r a m i n i d i r a n c a n g u n t u k h i b u r a n a t a u m e n a k u t i p e n g g u n a . O P r o g r a m i n i m e m a n t a u a k t i v i t a s p e n g g u n a , s e p e r t i p e n e k a n a n t o m b o l y a n g d i k e t i k . H P r o g r a m i n i d i g u n a k a n u n t u k m e m b u a t v i r u s , c a c i n g , a t a u m a l w a r e l a i n n y a . ( P r o g r a m i n i m e m a n t a u i n f o r m a s i p e n g g u n a . 8 P r o g r a m i n i b e r b a h a y a d a n m e n a n g k a p k a t a s a n d i p e n g g u n a . 9 P r o g r a m i n i s e r i n g m e n g i n s t a l b u n d e l d e n g a n p r o g r a m l a i n . K P r o g r a m i n i m u n g k i n t e l a h d i i n s t a l t a n p a p e r s e t u j u a n p e n g g u n a y a n g m e m a d a i . PAS P r o g r a m i n i b e r j a l a n s e c a r a o t o m a t i s d a n t a n p a p e m b e r i t a h u a n p e n g g u n a y a n g m e m a d a i . � P r o g r a m i n i m u n g k i n d i p e r b a r u i t a n p a p e r s e t u j u a n p e n g g u n a y a n g m e m a d a i d a n m u n g k i n d i k i r i m m e l a l u i p e n g i n s t a l a n y a n g t i d a k d i i n g i n k a n . O P r o g r a m i n i d i p e r b a r u i s e c a r a o t o m a t i s t a n p a p e r s e t u j u a n p e n g g u n a y a n g m e m a d a i . M P r o g r a m i n i t i d a k c u k u p m e n g u n g k a p k a n p e r i l a k u y a n g m u n g k i n t i d a k d i i n g i n k a n . j P r o g r a m i n i s e r i n g d i d i s t r i b u s i k a n s e b a g a i k o m p o n e n p e r a n g k a t l u n a k l a i n y a n g b e r p o t e n s i t i d a k d i i n g i n k a n . @ P r o g r a m i n i m e m i l i k i p e r i l a k u y a n g k e m u n g k i n a n t i d a k d i i n g i n k a n . S P r o g r a m i n i m e n o n a k t i f k a n p e r a n g k a t l u n a k l a i n s e b a g a i b a g i a n d a r i p e n g i n s t a l a n n y a . M P r o g r a m i n i m e n y e d i a k a n a k s e s j a r a k j a u h k e k o m p u t e r t e m p a t p r o g r a m d i i n s t a l . Q P r o g r a m i n i m e n g u b a h b e r b a g a i p e n g a t u r a n k o m p u t e r t a n p a p e r s e t u j u a n y a n g m e m a d a i . M P r o g r a m i n i m e n g i n s t a l p e r a n g k a t l u n a k l a i n y a n g b e r p o t e n s i t i d a k d i i n g i n k a n . PAR P r o g r a m i n i m u n g k i n m e n g i n s t a l p e r a n g k a t l u n a k l a i n y a n g m u n g k i n t i d a k d i i n g i n k a n . P r o g r a m i n i m e n g i n s t a l a d w a r e . P r o g r a m i n i m e n g i n s t a l s p y w a r e . , P r o g r a m i n i m e n g i n s t a l p e m o d i f i k a s i b r o w s e r . C P r o g r a m i n i m e n g i n s t a l p e r a n g k a t l u n a k y a n g m e n a m p i l k a n i s i d e w a s a . * P r o g r a m i n i m e n g i r i m e m a i l y a n g t i d a k s a h . , P r o g r a m i n i m e n g u m p u l k a n i n f o r m a s i p e n g g u n a . 4 P r o g r a m i n i m e l a c a k a k t i v i t a s d a n m e n g i r i m k a n i k l a n . C P r o g r a m i n i m e l a c a k a k t i v i t a s d a n d a p a t m e n o n a k t i f k a n p r o g r a m l a i n . K P r o g r a m i n i m e l a c a k a k t i v i t a s d a n s e r i n g k a l i d i b u n d e l d e n g a n p r o g r a m l a i n . 8 P r o g r a m i n i m e l a c a k a k t i v i t a s d a n m u n g k i n s u l i t d i h a p u s . R P r o g r a m i n i m e l a c a k a k t i v i t a s d a n s e m u a k o n t e n H a l a m a n w e b , t e r m a s u k h a l a m a n a m a n . 5 P r o g r a m i n i t e r s a m b u n g k e I n t e r n e t d i l a t a r b e l a k a n g . B P r o g r a m i n i d a p a t d i g u n a k a n u n t u k t u j u a n b e r b a h a y a j i k a t i d a k s a h . PA G P r o g r a m i n i b e r b a h a y a d a n m e n g e k s p l o i t a s i k o m p u t e r y a n g m e n j a l a n k a n n y a . W P r o g r a m i n i b e r b a h a y a , m e n g e k s p l o i t a s i k o m p u t e r , d a n m e m b e r i k a n a k s e s k e f i l e p e n g g u n a . P P r o g r a m i n i b e r b a h a y a , m e n g e k s p l o i t a s i k o m p u t e r , d a n b e r b a g i i n f o r m a s i p e n g g u n a . 4 P r o g r a m i n i b e r b a h a y a d a n m e n g u n d u h p r o g r a m l a i n n y a . 5 P r o g r a m i n i b e r b a h a y a d a n m e n g i n s t a l p r o g r a m l a i n n y a . 5 P r o g r a m i n i b e r b a h a y a d a n m e r e k a m a k t i v i t a s p e n g g u n a . K P r o g r a m i n i s e c a r a d i a m - d i a m m e n g i n f o r m a s i k a n s e r v e r k e t i k a t e l a h d i i n s t a l . : P r o g r a m i n i b e r b a h a y a d a n b e r t i n d a k s e b a g a i s e r v e r p r o k s i . L P r o g r a m i n i b e r b a h a y a d a n m e n y e b a r k a n d i r i s e n d i r i m e l a l u i k o n e k s i j a r i n g a n . PAL P r o g r a m i n i m e m a n t a u i n f o r m a s i p e n g g u n a , s e p e r t i k e b i a s a a n P e n j e l a j a h a n w e b . 2 P r o g r a m i n i m e n g u b a h b e r b a g a i p e n g a t u r a n k o m p u t e r . & P r o g r a m i n i m e n g u b a h f i l e h o s t s i s t e m . O P r o g r a m i n i m e m a n t a u i n f o r m a s i s e n s i t i f , s e p e r t i p e n e k a n a n t o m b o l y a n g d i k e t i k . 6 P r o g r a m i n i b e r b a h a y a d a n m e m a n t a u i n f o r m a s i p e n g g u n a . L P r o g r a m i n i b e r b a h a y a d a n m e n g g a n d a k a n d i r i d e n g a n m e n g i n f e k s i f i l e l a i n n y a . N P r o g r a m i n i b e r b a h a y a d a n d a p a t m e n y e m b u n y i k a n p r o g r a m a t a u m e l e w a t i k e a m a n a n . ? P r o g r a m i n i b e r b a h a y a d a n m e n g e k s e k u s i p e r i n t a h d a r i p e n y e r a n g . S P e r u b a h a n s i s t e m t e r d e t e k s i . H a l i n i u m u m n y a t e r j a d i b i l a p e r a n g k a t l u n a k d i i n s t a l . q A p l i k a s i i n i d i h a p u s k a r e n a t e l a h d i b l o k i r s e s u a i d e n g a n k e b i j a k a n A d v a n c e d T h r e a t P r o t e c t i o n P e r t a h a n a n W i n d o w s . � U n t u k p e r l i n d u n g a n A n d a , a p l i k a s i i n i d i b l o k i r o l e h M i c r o s o f t D e f e n d e r u n t u k T i t i k A k h i r s e s u a i d e n g a n k e b i j a k a n o r g a n i s a s i A n d a . f K o n t e n i n i d i b l o k i r o l e h M i c r o s o f t D e f e n d e r u n t u k T i t i k A k h i r s e s u a i d e n g a n k e b i j a k a n o r g a n i s a s i A n d a . PAj I z i n k a n i t e m t e r d e t e k s i i n i h a n y a j i k a A n d a m e m p e r c a y a i p r o g r a m t e r s e b u t a t a u p e n e r b i t p e r a n g k a t l u n a k n y a . P e r a n g k a t l u n a k i n i b i a s a n y a t i d a k b e r b a h a y a j i k a d i j a l a n k a n d i k o m p u t e r A n d a , k e c u a l i d i i n s t a l t a n p a s e p e n g e t a h u a n A n d a . J i k a A n d a t i d a k y a k i n a p a k a h a k a n m e n g i z i n k a n n y a , t i n j a u d e t a i l p e r i n g a t a n a t a u p e r i k s a a p a k a h A n d a m e n g e n a l i d a n m e m e r c a y a i p e n e r b i t p e r a n g k a t l u n a k . � T i n j a u d e t a i l p e r i n g a t a n u n t u k m e n g e t a h u i a l a s a n p e r a n g k a t l u n a k t e r d e t e k s i . J i k a A n d a t i d a k s u k a c a r a p e r a n g k a t l u n a k b e r o p e r a s i a t a u j i k a A n d a t i d a k m e n g e n a l i d a n m e m e r c a y a i p e n e r b i t , p e r t i m b a n g k a n u n t u k m e m b l o k i r a t a u m e n g h a p u s p e r a n g k a t l u n a k . ! S e g e r a h a p u s p e r a n g k a t l u n a k i n i . ! S e g e r a h a p u s p e r a n g k a t l u n a k i n i . PA B e l u m D i k l a s i f i k a s i k a n R e n d a h M e n e n g a h T i n g g i P a r a h PAS P e r u b a h a n s i s t e m t e r d e t e k s i . H a l i n i u m u m n y a t e r j a d i b i l a p e r a n g k a t l u n a k d i i n s t a l . R P r o g r a m y a n g b i a s a n y a j i n a k k e c u a l i d i i n s t a l d i k o m p u t e r t a n p a s e p e n g e t a h u a n A n d a . � P r o g r a m y a n g d a p a t m e m e n g a r u h i p r i v a s i A n d a a t a u m e m b u a t p e r u b a h a n p a d a k o m p u t e r y a n g d a p a t b e r d a m p a k n e g a t i f p a d a p e n g a l a m a n k o m p u t a s i A n d a , m i s a l n y a , d e n g a n m e n g u m p u l k a n i n f o r m a s i p r i b a d i a t a u m e n g u b a h p e n g a t u r a n . � P r o g r a m y a n g m u n g k i n m e n g u m p u l k a n i n f o r m a s i p r i b a d i A n d a d a n b e r d a m p a k n e g a t i f t e r h a d a p p r i v a s i a t a u m e r u s a k k o m p u t e r A n d a , m i s a l n y a , d e n g a n m e n g u m p u l k a n i n f o r m a s i a t a u m e n g u b a h p e n g a t u r a n , b i a s a n y a t a n p a s e p e n g e t a h u a n a t a u p e r s e t u j u a n A n d a . � P r o g r a m y a n g s a n g a t b e r b a h a y a a t a u t e r s e b a r l u a s , m i r i p s e p e r t i v i r u s a t a u w o r m , y a n g b e r d a m p a k n e g a t i f t e r h a d a p p r i v a s i d a n k e a m a n a n k o m p u t e r A n d a , d a n y a n g m e r u s a k k o m p u t e r A n d a . PA T i d a k d i k e t a h u i B e r s i h k a n K a r a n t i n a H a p u s B l o k i r A b a i k a n S e l a l u A b a i k a n
K e m b a l i k a n PA P i l i h T i n d a k a n B B l o k i r k o n t e n y a n g d a p a t d i j a l a n k a n d a r i k l i e n e m a i l d a n e m a i l w e b 8 B l o k i r s e m u a a p l i k a s i O f f i c e d a r i m e m b u a t p r o s e s t u r u n a n @ B l o k i r a p l i k a s i O f f i c e d a r i m e m b u a t k o n t e n y a n g d a p a t d i j a l a n k a n D B l o k i r a p l i k a s i O f f i c e d a r i m e n g i n j e k s i k a n k o d e k e d a l a m p r o s e s l a i n U B l o k i r J a v a S c r i p t a t a u V B S c r i p t d a r i m e l u n c u r k a n k o n t e n u n d u h a n y a n g d a p a t d i j a l a n k a n 0 B l o k i r e k s e k u s i s k r i p y a n g b e r p o t e n s i d i s a m a r k a n , B l o k i r p a n g g i l a n A P I W i n 3 2 d a r i m a k r o O f f i c e v B l o k i r f i l e y a n g d a p a t d i j a l a n k a n d a r i b e r j a l a n k e c u a l i j i k a m e m e n u h i p r e v a l e n s i , u s i a , a t a u k r i t e r i a d a f t a r t e p e r c a y a 7 G u n a k a n p e r l i n d u n g a n t i n g k a t l a n j u t t e r h a d a p r a n s o m w a r e T B l o k i r k r e d e n s i a l m e n c u r i d a r i s u b s i s t e m o t o r i t a s l o k a l k e a m a n a n W i n d o w s ( l s a s s . e x e ) A B l o k i r p e m b u a t a n p r o s e s y a n g b e r a s a l d a r i p e r i n t a h P S E x e c d a n W M I S B l o k i r p r o s e s y a n g t i d a k t e p e r c a y a d a n t i d a k b e r t a n d a t a n g a n y a n g b e r j a l a n d a r i U S B C B l o k i r h a n y a a p l i k a s i k o m u n i k a s i O f f i c e d a r i m e m b u a t p r o s e s t u r u n a n / B l o k i r A d o b e R e a d e r d a r i m e m b u a t p r o s e s t u r u n a n & B l o k i r P e m b u a t a n W e b S h e l l U n t u k S e r v e r 1 B l o k i r p e r s i s t e n s i m e l a l u i l a n g g a n a n k e j a d i a n W M I PAX B l o k i r p e n y a l a h g u n a a n d r i v e r b e r t a n d a t a n g a n y a n g r e n t a n d i e k s p l o i t a s i y a n g b e r e d a r b e b a s * B l o k i r k o m p u t e r b o o t u l a n g d a l a m M o d e A m a n 6 B l o k i r p e n g g u n a a n a l a t s i s t e m y a n g d i s a l i n a t a u d i t i r u J ( ,<�� \ �E5 oBW� I �� �� !5a W.!B0e.!� B� V�<� eQ �� I� c� �� & � H� 7<�8� e� � @U) $ M e s i n a n t i m a l w a r e b e r h e n t i m e r e s p o n s
N a m a A p l i k a s i PA V e r s i A p l i k a s i V e r s i M e s i n : M e s i n p e m i n d a i P e m b e r s i h S i s t e m M a n d i r i b e r h e n t i m e r e s p o n s 7 M e s i n p e m i n d a i M i c r o s o f t A n t i m a l w a r e b e r h e n t i m e r e s p o n s 4 M e s i n p e m i n d a i M i c r o s o f t D e f e n d e r b e r h e n t i m e r e s p o n s 7 M e s i n p e m i n d a i M i c r o s o f t A n t i m a l w a r e b e r h e n t i m e r e s p o n s P e m b e r s i h S i s t e m M a n d i r i M i c r o s o f t A n t i m a l w a r e A n t i v i r u s M i c r o s o f t D e f e n d e r g P i n d a i s i s t e m A n d a u n t u k m e n c a r i m a l w a r e , r o o t k i t , d a n p e r a n g k a t l u n a k y a n g b e r p o t e n s i t i d a k d i i n g i n k a n D P e r l i n d u n g a n t e r h a d a p p e r a n g k a t l u n a k b e r b a h a y a d a n t i d a k d i i n g i n k a n X P e r l i n d u n g a n t e r h a d a p s p y w a r e a t a u p e r a n g k a t l u n a k l a i n y a n g b e r p o t e n s i t i d a k d i i n g i n k a n M i c r o s o f t A n t i m a l w a r e M i c r o s o f t A n t i m a l w a r e PAD P e r l i n d u n g a n t e r h a d a p p e r a n g k a t l u n a k b e r b a h a y a d a n t i d a k d i i n g i n k a n D P e r l i n d u n g a n t e r h a d a p p e r a n g k a t l u n a k b e r b a h a y a d a n t i d a k d i i n g i n k a n 7 M e s i n p e m i n d a i M i c r o s o f t A n t i m a l w a r e b e r h e n t i m e r e s p o n s 7 M e s i n p e m i n d a i M i c r o s o f t A n t i m a l w a r e b e r h e n t i m e r e s p o n s T u g a s p e m b e r s i h a n b e r k a l a . T u g a s v e r i f i k a s i b e r k a l a . T u g a s p e m e l i h a r a a n b e r k a l a . T u g a s p e m i n d a i a n b e r k a l a . % T u g a s p e m b a r u a n t a n d a t a n g a n b e r k a l a . 4 P e m i n d a i a n d i p e r l u k a n u n t u k m e n y e l e s a i k a n r e m e d i a s i . P e r u b a h a n s t a t u s a n t i m a l w a r e E M i c r o s o f t A n t i m a l w a r e m e n d e t e k s i p e r u b a h a n p e n g a t u r a n k a r e n a m a l w a r e . L A n t i v i r u s M i c r o s o f t D e f e n d e r m e n d e t e k s i p e r u b a h a n p e n g a t u r a n k a r e n a m a l w a r e . H P e m b e r s i h S i s t e m M a n d i r i m e n d e t e k s i p e r u b a h a n p e n g a t u r a n k a r e n a m a l w a r e .
I D A n c a m a n PA D i t e m u k a n b e b e r a p a m a l w a r e M u l a i u l a n g P C A n d a K K l i e n M i c r o s o f t S e c u r i t y m e n e m u k a n a n c a m a n d a n m e n g h a p u s n y a d a r i p e r a n g k a t . E K l i e n M i c r o s o f t S e c u r i t y m e n e m u k a n a n c a m a n . H i d u p k a n u l a n g p e r a n g k a t . C A n t i v i r u s M i c r o s o f t D e f e n d e r m e n e m u k a n a n c a m a n . D a p a t k a n d e t a i l n y a . S A n t i v i r u s M i c r o s o f t D e f e n d e r m e n e m u k a n [ % s ] d i [ % s ] . H i d u p k a n u l a n g p e r a n g k a t A n d a . PA H i d u p k a n u l a n g d A n t i v i r u s M i c r o s o f t D e f e n d e r m e n e m u k a n A n c a m a n . J a l a n k a n p e m i n d a i a n o f f l i n e t e r h a d a p p e r a n g k a t A n d a . ) T i n d a k a n d i p e r l u k a n d i M i c r o s o f t D e f e n d e r P i n d a i ) T i n d a k a n d i p e r l u k a n d i M i c r o s o f t D e f e n d e r ^ A n t i v i r u s M i c r o s o f t D e f e n d e r m e n e m u k a n [ % s ] d i [ % s ] . H i d u p k a n u l a n g d a n p i n d a i p e r a n g k a t A n d a . H i d u p k a n u l a n g d a n p i n d a i ) T i n d a k a n d i p e r l u k a n d i M i c r o s o f t D e f e n d e r g A n t i v i r u s M i c r o s o f t D e f e n d e r m e n e m u k a n [ % s ] d i [ % s ] . J a l a n k a n p e m i n d a i a n p e n u h t e r h a d a p p e r a n g k a t A n d a . P i n d a i % D u k u n g a n u n t u k v e r s i W i n d o w s b e r a k h i r i K e t i k a d u k u n g a n i n i b e r a k h i r , M i c r o s o f t D e f e n d e r t i d a k a k a n d i d u k u n g d a n p e r a n g k a t A n d a m u n g k i n b e r i s i k o . + D u k u n g a n u n t u k v e r s i W i n d o w s t e l a h b e r a k h i r L M i c r o s o f t D e f e n d e r t i d a k l a g i d i d u k u n g , d a n p e r a n g k a t A n d a m u n g k i n b e r i s i k o . + D u k u n g a n u n t u k v e r s i W i n d o w s t e l a h b e r a k h i r L M i c r o s o f t D e f e n d e r t i d a k l a g i d i d u k u n g , d a n p e r a n g k a t A n d a m u n g k i n b e r i s i k o . B T i n j a u f i l e y a n g a k a n d i k i r i m o l e h M i c r o s o f t D e f e n d e r k e M i c r o s o f t � M e n g i r i m i n f o r m a s i i n i k e p a d a k a m i d a p a t m e n i n g k a t k a n b a g a i m a n a A n t i v i r u s M i c r o s o f t D e f e n d e r m e m b a n t u m e l i n d u n g i p e r a n g k a t A n d a . T i n j a u
K i r i m f i l e + K l i e n M i c r o s o f t S e c u r i t y m e n g a m b i l t i n d a k a n / A n t i v i r u s M i c r o s o f t D e f e n d e r m e n g a m b i l t i n d a k a n { P e n g a t u r a n T I A n d a m e n g a k i b a t k a n p e m b l o k i r a n a p l i k a s i y a n g d a p a t m e l a k u k a n t i n d a k a n y a n g t a k d i i n g i n k a n p a d a k o m p u t e r A n d a . y P e n g a t u r a n T I A n d a m e n g a k i b a t k a n d e t e k s i a p l i k a s i y a n g d a p a t m e n j a l a n k a n t i n d a k a n y a n g t a k d i i n g i n k a n p a d a k o m p u t e r A n d a . R i n g k a s a n M i c r o s o f t D e f e n d e r [ A n t i v i r u s M i c r o s o f t D e f e n d e r t i d a k m e n e m u k a n a n c a m a n a p a p u n s e j a k r i n g k a s a n t e r a k h i r A n d a . g A n t i v i r u s M i c r o s o f t D e f e n d e r b e r h a s i l m e n g a m b i l t i n d a k a n p a d a % s a n c a m a n s e j a k r i n g k a s a n t e r a k h i r A n d a . | A n t i v i r u s M i c r o s o f t D e f e n d e r t i d a k m e n e m u k a n a n c a m a n a p a p u n s e j a k r i n g k a s a n t e r a k h i r A n d a . P e r a n g k a t A n d a d i p i n d a i % s k a l i . � A n t i v i r u s M i c r o s o f t D e f e n d e r b e r h a s i l m e n g a m b i l t i n d a k a n p a d a % s a n c a m a n s e j a k r i n g k a s a n t e r a k h i r A n d a . P e r a n g k a t A n d a d i p i n d a i % s k a l i . # H a s i l p e m i n d a i a n M i c r o s o f t D e f e n d e r d A n t i v i r u s M i c r o s o f t D e f e n d e r m e m i n d a i p e r a n g k a t A n d a p u k u l % s p a d a % s . A n c a m a n b a r u t i d a k d i t e m u k a n . o A n t i v i r u s M i c r o s o f t D e f e n d e r m e m i n d a i p e r a n g k a t A n d a p u k u l % s p a d a % s , d a n m e n g a m b i l t i n d a k a n t e r h a d a p a n c a m a n . + P e m i n d a i a n b e r k a l a M i c r o s o f t D e f e n d e r a k t i f � A n t i v i r u s M i c r o s o f t D e f e n d e r s e c a r a b e r k a l a m e m i n d a i p e r a n g k a t A n d a . A n d a j u g a m e n g g u n a k a n p r o g r a m a n t i v i r u s l a i n u n t u k p e r l i n d u n g a n a k t i f . 1 D i t e m u k a n A p l i k a s i y a n g T a k D i i n g i n k a n P e r u s a h a a n L A p l i k a s i i n i d i h a p u s k a r e n a t e l a h d i b l o k i r o l e h p e n g a t u r a n k e a m a n a n T I A n d a . . A n t i v i r u s M i c r o s o f t D e f e n d e r m e m i n d a i f i l e i n i % F i l e A n d a a k a n t e r s e d i a s e b e n t a r l a g i ) O r g a n i s a s i A n d a m e m e r l u k a n p e m i n d a i a n i n i � I t e m y a n g b a r u s a j a A n d a u n d u h a t a u b u k a s e d a n g d i p i n d a i s e b a g a i m a n a d i w a j i b k a n o l e h a d m i n i s t r a t o r T I A n d a . P e m i n d a i a n i n i d a p a t b e r l a n g s u n g h i n g g a % s d e t i k . 3 K l i e n M i c r o s o f t S e c u r i t y s e d a n g m e n g a m b i l t i n d a k a n . A n c a m a n d i t e m u k a n PA T i n d a k a n d i p e r l u k a n ) T i n d a k a n d i p e r l u k a n d i M i c r o s o f t D e f e n d e r � P e n g a t u r a n T I A n d a m e n y e b a b k a n A n t i v i r u s M i c r o s o f t D e f e n d e r m e m b l o k i r a p l i k a s i y a n g m u n g k i n b e r p o t e n s i m e l a k u k a n t i n d a k a n y a n g t i d a k d i i n g i n k a n p a d a p e r a n g k a t A n d a . � P e n g a t u r a n T I m e n g a k i b a t k a n K l i e n M i c r o s o f t S e c u r i t y m e m b l o k i r a p l i k a s i y a n g m u n g k i n s e c a r a p o t e n s i a l m e l a k u k a n t i n d a k a n y a n g t i d a k d i i n g i n k a n p a d a p e r a n g k a t A n d a . I t e m d i l e w a t i s e l a m a p e m i n d a i a n p P e m i n d a i a n A n t i v i r u s M i c r o s o f t D e f e n d e r m e l e w a t k a n i t e m k a r e n a p e n g a t u r a n p e n g e c u a l i a n a t a u p e m i n d a i a n j a r i n g a n . I n f o p e m i n d a i a n a n c a m a n N A n t i v i r u s M i c r o s o f t D e f e n d e r t i d a k d a p a t s e p e n u h n y a m e n g a t a s i p o t e n s i a n c a m a n . % O p s i p e m b e r i t a h u a n M i c r o s o f t D e f e n d e r P A p a k a h A n d a i n g i n t e r u s m e n e r i m a r i n g k a s a n b e r k a l a a k t i v i t a s M i c r o s o f t D e f e n d e r ? Y a T i d a k " P e n g a t u r a n p e m b e r i t a h u a n m e n d e t a i l � I t e m y a n g b a r u s a j a A n d a u n d u h a t a u b u k a s e d a n g d i p i n d a i s e b a g a i m a n a d i w a j i b k a n o l e h % s . P e m i n d a i a n i n i d a p a t b e r l a n g s u n g h i n g g a % s d e t i k . PA ����� ���� ����0 � �� �x A�A�\ $� $�� " $�" $�� P� P�8
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�P��P� �P��P� �P��P�, �P��P�L "�P�(�P�T 0�P�0�P��( �P��P�H* $ L a y a n a n p r o g r a m i n i t e l a h d i h e n t i k a n . A n d a d a p a t m e m u l a i l a y a n a n s e c a r a m a n u a l a t a u m e m u l a i u l a n g p e r a n g k a t A n d a , y a n g a k a n m e m u l a i s e r v i c e .
$ L a y a n a n p r o g r a m i n i t e l a h d i h e n t i k a n . A n d a d a p a t m e m u l a i l a y a n a n s e c a r a m a n u a l a t a u m e m u l a i u l a n g p e r a n g k a t A n d a , y a n g a k a n m e m u l a i s e r v i c e .
$ L a y a n a n p r o g r a m i n i t e l a h d i h e n t i k a n . A n d a d a p a t m e m u l a i l a y a n a n s e c a r a m a n u a l a t a u m e m u l a i u l a n g p e r a n g k a t A n d a , y a n g a k a n m e m u l a i s e r v i c e .
$ L a y a n a n p r o g r a m i n i t e l a h d i h e n t i k a n . A n d a d a p a t m e m u l a i l a y a n a n s e c a r a m a n u a l a t a u m e m u l a i u l a n g p e r a n g k a t A n d a , y a n g a k a n m e m u l a i s e r v i c e .
� V e r s i p e r a n g k a t l u n a k i n i t i d a k k o m p a t i b e l d e n g a n v e r s i W i n d o w s y a n g d i j a l a n k a n . P e r i k s a i n f o r m a s i s i s t e m p e r a n g k a t u n t u k m e l i h a t a p a k a h A n d a m e m e r l u k a n p r o g r a m v e r s i x 8 6 ( 3 2 - b i t ) a t a u x 6 4 ( 6 4 - b i t ) , l a l u h u b u n g i p e n e r b i t p e r a n g k a t l u n a k .
4 L a y a n a n P e m a s a n g W i n d o w s t i d a k d a p a t d i a k s e s . P a s t i k a n P e m a s a n g W i n d o w s t e r i n s t a l d a n A n d a t i d a k m e n j a l a n k a n W i n d o w s d a l a m m o d e a m a n , l a l u c o b a l a g i .
< T e r j a d i m a s a l a h t a k t e r d u g a s a a t m e m e r i k s a p e m b a r u a n . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n a t a u p e m e c a h a n m a s a l a h p e m b a r u a n , l i h a t B a n t u a n d a n D u k u n g a n .
l P r o g r a m t i d a k d a p a t m e m e r i k s a p e m b a r u a n d e f i n i s i .
h T e r j a d i m a s a l a h y a n g t i d a k t e r d u g a . I n s t a l p e m b a r u a n y a n g t e r s e d i a , l a l u c o b a m e m u l a i p r o g r a m l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n D u k u n g a n .
� S a t u a t a u b e b e r a p a t i n d a k a n t i d a k b e r h a s i l d i s e l e s a i k a n . U n t u k d e t a i l n y a , k l i k i t e m i n d i v i d u a t a u b u k a H i s t o r y .
� P r o g r a m t i d a k d a p a t m e n e m u k a n f i l e d e f i n i s i y a n g m e m b a n t u m e n d e t e k s i p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . P e r i k s a p e m b a r u a n u n t u k f i l e d e f i n i s i , l a l u c o b a l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n S u p p o r t .
t S e b u a h m a s a l a h m e n c e g a h p r o g r a m d i m u l a i . I n s t a l p e m b a r u a n y a n g t e r s e d i a , l a l u c o b a m e m u l a i p r o g r a m l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n D u k u n g a n .
t S e b u a h m a s a l a h m e n c e g a h p r o g r a m d i m u l a i . I n s t a l p e m b a r u a n y a n g t e r s e d i a , l a l u c o b a m e m u l a i p r o g r a m l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n D u k u n g a n .
t S e b u a h m a s a l a h m e n c e g a h p r o g r a m d i m u l a i . I n s t a l p e m b a r u a n y a n g t e r s e d i a , l a l u c o b a m e m u l a i p r o g r a m l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n D u k u n g a n .
@ P e r a n g k a t A n d a r e n d a h m e m o r i . T u t u p b e b e r a p a p r o g r a m d a n c o b a l a g i , a t a u c a r i B a n t u a n d a n D u k u n g a n u n t u k i n f o r m a s i t e n t a n g m e n c e g a h m a s a l a h m e m o r i r e n d a h .
� R i w a y a t A n d a m u n g k i n r u s a k , s e h i n g g a m e n y e b a b k a n b e b e r a p a i t e m t i d a k d i t a m p i l k a n .
X U n t u k m e n g g u n a k a n p r o g r a m i n i , A n d a p e r l u m e n g i n s t a l p e m b a r u a n t e r k i n i u n t u k p e r a n g k a t A n d a . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n S u p p o r t .
, M a s a l a h t a k t e r d u g a t e l a h m e n c e g a h p r o g r a m m e m i n d a i p e r a n g k a t A n d a u n t u k p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . C o b a p i n d a i p e r a n g k a t A n d a l a g i .
, M a s a l a h t a k t e r d u g a t e l a h m e n c e g a h p r o g r a m m e m i n d a i p e r a n g k a t A n d a u n t u k p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . C o b a p i n d a i p e r a n g k a t A n d a l a g i .
d M a s a l a h t a k t e r d u g a t e l a h m e n c e g a h p r o g r a m m e m i n d a i p e r a n g k a t A n d a u n t u k p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . C o b a h a p u s r i w a y a t p r o g r a m , l a l u p i n d a i p e r a n g k a t A n d a l a g i .
d I t e m y a n g d i k a r a n t i n a t i d a k d a p a t d i p u l i h k a n .
B e b e r a p a t i n d a k a n t i d a k d a p a t d i t e r a p k a n k e i t e m y a n g b e r p o t e n s i m e m b a h a y a k a n . I t e m m u n g k i n d i s i m p a n d i l o k a s i b a c a - s a j a . H a p u s f i l e a t a u f o l d e r y a n g b e r i s i i t e m a t a u , u n t u k i n f o r m a s i t e n t a n g m e n g h a p u s i z i n b a c a - s a j a d a r i f i l e d a n f o l d e r , l i h a t B a n t u a n d a n D u k u n g a n .
F i l e a t a u d r i v e y a n g c o b a A n d a p i n d a i t i d a k a d a d i p e r a n g k a t i n i . P i l i h f i l e a t a u d r i v e l a i n , l a l u p i n d a i p e r a n g k a t A n d a l a g i .
� U n t u k m e n y e l e s a i k a n p e n g h a p u s a n m a l w a r e d a n p e r a n g k a t l u n a k l a i n n y a y a n g m u n g k i n t i d a k d i i n g i n k a n , h i d u p k a n u l a n g d e v i c e .
� P r o g r a m t i d a k d a p a t m e n e m u k a n m a l w a r e d a n p e r a n g k a t l u n a k l a i n y a n g m u n g k i n t i d a k d i i n g i n k a n p a d a p e r a n g k a t i n i .
� U n t u k m e n y e l e s a i k a n p e n g h a p u s a n m a l w a r e d a n p e r a n g k a t l u n a k l a i n n y a y a n g m u n g k i n t i d a k d i i n g i n k a n , A n d a p e r l u m e n j a l a n k a n p e m i n d a i a n p e n u h . U n t u k i n f o r m a s i t e n t a n g o p s i p e m i n d a i a n , l i h a t B a n t u a n d a n S u p p o r t .
T U n t u k m e l i h a t c a r a m e n y e l e s a i k a n p e n g h a p u s a n m a l w a r e d a n p e r a n g k a t l u n a k l a i n y a n g m u n g k i n t i d a k d i i n g i n k a n , l i h a t a r t i k e l d u k u n g a n d i s i t u s w e b M i c r o s o f t S e c u r i t y .
� P r o g r a m i n i t i d a k d a p a t m e n g h a p u s i t e m y a n g b e r p o t e n s i m e m b a h a y a k a n d a r i k o n t e n f i l e y a n g d i a r s i p k a n . U n t u k m e n g h a p u s i t e m , A n d a p e r l u m e n g h a p u s a r s i p . U n t u k i n f o r m a s i s e l e n g k a p n y a , c a r i u n t u k m e n g h a p u s m a l w a r e d i H e l p a n d S u p p o r t .
� S a l i n a n W i n d o w s i n i t i d a k a s l i . U n t u k m e n e r i m a p e r l i n d u n g a n p e n u h d a r i p r o g r a m i n i , A n d a h a r u s m e m v e r i f i k a s i b a h w a s a l i n a n W i n d o w s A n d a a s l i . S e b e l u m A n d a b e r h a s i l m e m v a l i d a s i s a l i n a n W i n d o w s , p r o g r a m i n i h a n y a a k a n m e n g h a p u s a n c a m a n t e r t e n t u . H a n y a p e n g g u n a p e r a n g k a t l u n a k M i c r o s o f t a s l i y a n g m e n d a p a t k a n a k s e s k e p e m b a r u a n , f i t u r , d a n d u k u n g a n p r o d u k t e r b a r u .
� B e b e r a p a k o m p o n e n e m a i l d i s i m p a n d i l o k a s i y a n g t i d a k d a p a t k a m i u b a h . D a f t a r p e s a n e m a i l y a n g t e r i n f e k s i d i t a m p i l k a n d i p a n e l d e t a i l . A n d a h a r u s m e n c o b a m e n g h a p u s p e s a n e m a i l i n i m e n g g u n a k a n k l i e n e m a i l A n d a .
� U n t u k m e n y e l e s a i k a n p e n g h a p u s a n m a l w a r e d a n p e r a n g k a t l u n a k l a i n n y a y a n g m u n g k i n t i d a k d i i n g i n k a n , A n d a p e r l u m e n j a l a n k a n p e m i n d a i a n o f f l i n e . U n t u k i n f o r m a s i t e n t a n g o p s i p e m i n d a i a n , l i h a t B a n t u a n d a n S u p p o r t .
� P r o g r a m t i d a k d a p a t m e n e m u k a n f i l e d e f i n i s i y a n g m e m b a n t u m e n d e t e k s i p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . P e r i k s a p e m b a r u a n u n t u k f i l e d e f i n i s i , l a l u c o b a l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n S u p p o r t .
� P r o g r a m t i d a k d a p a t m e n e m u k a n f i l e d e f i n i s i y a n g m e m b a n t u m e n d e t e k s i p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . P e r i k s a p e m b a r u a n u n t u k f i l e d e f i n i s i , l a l u c o b a l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n S u p p o r t .
� P a k e t i n i t i d a k b e r i s i f i l e d e f i n i s i t e r b a r u u n t u k p r o g r a m i n i . U n t u k i n f o r m a s i l e b i h l a n j u t , l i h a t B a n t u a n d a n D u k u n g a n .
� P a k e t i n i t i d a k b e r i s i f i l e d e f i n i s i t e r b a r u u n t u k p r o g r a m i n i . U n t u k i n f o r m a s i l e b i h l a n j u t , l i h a t B a n t u a n d a n D u k u n g a n .
� P r o g r a m t i d a k d a p a t m e n e m u k a n f i l e d e f i n i s i y a n g m e m b a n t u m e n d e t e k s i p e r a n g k a t l u n a k y a n g t i d a k d i i n g i n k a n . P e r i k s a p e m b a r u a n u n t u k f i l e d e f i n i s i , l a l u c o b a l a g i . U n t u k i n f o r m a s i t e n t a n g p e n g i n s t a l a n p e m b a r u a n , l i h a t B a n t u a n d a n S u p p o r t .
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